FAQs Virgin
Our prices, like most online retailers, including VTG, are not live, only indicative.
We do everything possible to ensure pricing is accurate when they are uploaded every Sunday.
However, pricing in the cruise industry is no different from airfares. Prices can go up and down based on availability and can change, or indeed sell out, in the time it takes you to refresh your screen.
When you request a quote we have to get into the reservation system of the cruise line and verify current-day pricing, which can be different from prices on our website. Pricing in the industry is all communicated electronically and this can lead to corrupted data and errors which we may not pick up until we ask for a specific quote.
Until we place a firm hold on a cabin, prices can never be guaranteed. Failure to pay deposits by the set deadlines will void any quoted prices.